(Senior) Technical Solution Engineer Pre-Sales (m/f/d)

Permanent employee, Full-time · München

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About the role
Our Solution Engineering Team is creating value for our customers by mapping their business challenges to the TWAICE solution portfolio and presenting this via engaging stories. As part of the Sales team we are working together with Product Management, Engineering and Customer Success to translate business into technical requirements and back into value for our customers, based on the TWAICE predictive analytics platform. We are looking for a TWAICE storyteller (m/f/d) that can deliver engaging product demonstration, act as a translator and voice of our customer and helps us to shape the future of mobility & energy. 
Fluent German AND English is mandatory.
Your daily business will involve
  • You work closely with the sales team throughout the pre-sales process, including preparing proposals and developing strategies to win customers 
  • You develop deep product knowledge of TWAICE Battery Analytics Solutions and apply it to help our customers solve their toughest battery problems 
  • You collaborate with many other teams at TWAICE (Sales, Customer Success, Engineering, Product Management) and see yourself as an advocate for the customer 
  • You build strong technical relationships with potential customer teams to ensure TWAICE has the "first pitch" on new projects 
  • You deliver initial analysis and simulations on customer's own battery data to demonstrate the value proposition of TWAICE Battery Analytics Solutions to interested customers 
  • You coordinate a seamless handoff with the Customer Success team to ensure customer onboarding is seamless 
  • You are a TWAICE storyteller, able to deliver engaging product demonstrations, both in person and virtually, to support sales, business development and general thought leadership activities 
Your profile
  • Bachelor’s or Master’s Degree in electrical engineering, mechanical engineering, information technology or equivalent   
  • Experience in the battery industry or a related field is a definite plus 
  • Understanding of the electrical, thermal and aging behavior of Li-Ion batteries 
  • Ideally experience in Python and Matlab/Simulink 
  • Fluent German AND English (please only apply if you fulfill this)
  • Several years of experience in technical pre-sales as a Solution Engineer, Solution Architect, Sales Enigneer or Post-Sales (CSM), ideally in SaaS companies 
  • Exceptional presentation and communication skills, both face-to-face and in writing in English as well as German
  • You are able to get to the heart of complex issues and communicate them to a non-technical audience 
  • At the same time, you are able to talk to technical teams at eye level 
  • You can easily manage, prioritize and successfully complete multiple customer projects in parallel 
  • You are enthusiastic, proactive, positive, customer- and service-oriented 
  • You feel comfortable in a fast-paced startup environment 
Benefits
Our compensation package is built on three parts: In addition to a competitive salary, you will participate directly in the success of TWAICE and receive virtual company shares (VSOP). In addition, we want to ensure that you can continuously develop personally and professionally and that you feel comfortable with us, and therefore we offer you a wide range of other benefits:

  • A training budget 2000€/year and further training possibilities within the company
  • Free access to a tool of your choice: Skillshare or Coursera
  • Book circle (Order a book via TWAICE - we pay for it, you read it)
  • Free breakfast, free lunch, free snacks, drinks and coffee
  • Subsidized access to gyms via a Gympass membership - not only for you, but also for your family and friends
  • We subsidize the company pension scheme with 100%
  • Flexible working hours and flexible home office within Germany: You decide when and where you work. We provide you with state-of-the-art IT hardware. Working from abroad is also possible for up to 90 days a year
  • 30 vacation days
  • A high degree of personal responsibility, creative freedom and opportunities
  • A strong team culture with regular team events and off-sites (Summer and Christmas party, at least one big off-site, Oktoberfest event, regular team and sports events)
  • Borrow our e-Golf for private purposes and free EV-charging at our company
  • Multicultural team and a relocation budget of 800€ for international relocations to Germany
About us
The world is transitioning towards renewable energy generation and sustainable transportation to counteract global climate change. Batteries are both the key and the achilles heel of this transition. Our mission is to enable efficient development and long lifetime of stationary energy storage systems and electric vehicles with our Predictive Battery Analytic Software based on Digital Twins. Join us on our way to an emission free future. We are a fast growing venture capital financed start-up of ​about 100 employees – Become part of the family!
Über die Position
Our Solution Engineering Team is creating value for our customers by mapping their business challenges to the TWAICE solution portfolio and presenting this via engaging stories. As part of the Sales team we are working together with Product Management, Engineering and Customer Success to translate business into technical requirements and back into value for our customers, based on the TWAICE predictive analytics platform. We are looking for a TWAICE storyteller (m/f/d) that is able to deliver engaging product demonstration, act as a translator and voice of our customer and helps us to shape the future of mobility & energy. 
If you don’t have all the skills yet, we will teach you!
Dein Daily Business
  • You work closely with the sales team throughout the pre-sales process, including preparing proposals and developing strategies to win customers 
  • You develop deep product knowledge of TWAICE Battery Analytics Solutions and apply it to help our customers solve their toughest battery problems 
  • You collaborate with many other teams at TWAICE (Sales, Customer Success, Engineering, Product Management) and see yourself as an advocate for the customer 
  • You build strong technical relationships with potential customer teams to ensure TWAICE has the "first pitch" on new projects 
  • You deliver initial analysis and simulations on customer's own battery data to demonstrate the value proposition of TWAICE Battery Analytics Solutions to interested customers 
  • You coordinate a seamless handoff with the Customer Success team to ensure customer onboarding is seamless 
  • You are a TWAICE storyteller, able to deliver engaging product demonstrations, both in person and virtually, to support sales, business development and general thought leadership activities 
Dein Profil
  • Bachelor’s or Master’s Degree in electrical engineering, mechanical engineering, information technology or equivalent   
  • Experience in the battery industry or a related field is a definite plus 
  • Understanding of the electrical, thermal and aging behavior of Li-Ion batteries 
  • Ideally experience in Python and Matlab/Simulink 
  • Experience in technical pre-sales as a Solution Engineer, Solution Architect, Sales Enigneer or Post-Sales (CSM), ideally in SaaS companies 
  • Exceptional presentation and communication skills, both face-to-face and in writing in English as well as German
  • You are able to get to the heart of complex issues and communicate them to a non-technical audience 
  • At the same time, you are able to talk to technical teams at eye level 
  • You can easily manage, prioritize and successfully complete multiple customer projects in parallel 
  • You are enthusiastic, proactive, positive, customer- and service-oriented 
  • You feel comfortable in a fast-paced startup environment 
Don't find every single aspect of this profile inside your profile? Don't worry and apply anyways! 
Benefits
Our compensation package is built on three parts: In addition to a competitive salary, you will participate directly in the success of TWAICE and receive virtual company shares (VSOP). In addition, we want to ensure that you can continuously develop personally and professionally and that you feel comfortable with us, and therefore we offer you a wide range of other benefits:

  • A training budget 2000€/year and further training possibilities within the company
  • Free access to a tool of your choice: Skillshare or Coursera
  • Book circle (Order a book via TWAICE - we pay for it, you read it)
  • Free breakfast, free lunch, free snacks, drinks and coffee
  • Subsidized access to gyms via a Gympass membership - not only for you, but also for your family and friends
  • We subsidize the company pension scheme with 100%
  • Flexible working hours and flexible home office within Germany: You decide when and where you work. We provide you with state-of-the-art IT hardware. Working from abroad is also possible for up to 90 days a year
  • 30 vacation days
  • A high degree of personal responsibility, creative freedom and opportunities
  • A strong team culture with regular team events and off-sites (Summer and Christmas party, at least one big off-site, Oktoberfest event, regular team and sports events)
  • Borrow our e-Golf for private purposes and free EV-charging at our company
  • Multicultural team and a relocation budget of 800€ for international relocations to Germany
Über uns
Unsere Vision ist eine grüne Zukunft für alle. Als führender Anbieter von Batterie-Analytiksoftware für Unternehmen des Mobilitäts- und Energiesektor erhöht TWAICE die Lebenszeit, Effizienz und Nachhaltigkeit von Batterien. TWAICE beschleunigt so den Wandel zu emissionsfreier Mobilität und erneuerbaren Energien.

Als Start-up arbeiten wir dynamisch und agil. Unsere Leidenschaft für Innovation und Fortschritt treibt uns an.
Your application!
We appreciate your interest in TWAICE Technologies GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at career@twaice.com.

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